What payment methods are accepted?
We currently accept Visa, MasterCard, American Express, and PayPal.

Do you accept PayPal?
Yes.

Can I pay by check/money order?
You can pay with an e-Check through our PayPal, payment service. We are not currently accepting paper checks or money orders.

Can I Order Over The Phone?
Unfortunately we cannot take phone orders at this time.

What size should I buy?
Please view the sizing page for approximate sizing of all of our garments. All garments inherently vary slightly in sizing from style to style.

How should I care for my items?
Due to the nature of the materials and washes we use to manufacture our unique garments, it is recommended to air dry items and wash each garment inside out on a gentle wash cycle. Some items are extremely delicate and should be dry cleaned only. Please refer to all wash instructions on each garment prior to washing.

How do I contact The Chop Shop?

The Chop Shop
Box 624
River Falls, WI
54022

How Do You Ship Your Orders?
Orders within the United States are shipped by the US Postal Service. Your order will usually ship within 3-7 business days from receipt by us.

How long will it take to receive my order?
We will make every effort to ship your order within 3-7 business days of receipt. During the holidays, our order processing time may increase due to US Postal Service backups.

What if an item is out of stock?
Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail. If we must back order an item that is part of a larger order, the items we do have in stock will ship and the backordered item will ship when we have them back in stock.

What does (Preorder Only) mean?
These are items that are not in stock yet and are available to preorder. This means that you can place your order and we will ship these items to you as soon as we do get them in stock.

Can I return an Item?
Yes. Please view the shipping & returns page for all of our returns policies.

Is your site secure?
We strive to make your shopping experience as secure as possible. We use secure socket layer [SSL] protocol, the industry standard for ensuring the security of your electronic commerce transactions. SSL uses 128-bit encryption for all personal information in transit over the Internet, including your credit card number, name and address. This technology is designed to protect your information. All money transactions are handled by PayPal, the premier internet payment service.